Anthroposophic Medicine UK is committed to safeguarding your privacy. We aim to respect any personal data you share with us, or that we receive from other organisations, and keep it safe at all times. This Privacy Notice sets out our data collection and processing practices and your options regarding the ways in which your personal information is used.

This Notice contains important information about your personal rights to privacy. Please read it carefully to understand how we use your personal data.

Privacy Notice

Last Updated: 1st July 2026

1. About Us and This Notice

The Anthroposophic Medicine UK website, “The Website” is located at: http://www.anthroposophicmedicine.org.uk and may also be accessible at other URLs. This privacy notice becomes the governing document for data hosted on http://www.anthroposophicmedicine.org.uk at the point that this page is accessible at that URL. This website is managed by the Anthroposophic Medical Association (AMA), an unincorporated association with support from the Anthroposophical Medical Trust, a registered charity that seeks to financially support the development of Anthroposophic medicines and therapies in the UK.

The website is funded and run with collaboration from the Association of Anthroposophic therapeutic Arts, the Eurythmy Therapy Association, the Professional Association of Biographical Counsellors, the Rhythmical Massage Therapy Association, and the UK Association for Anthroposophic Counselling and Psychotherapy (Mercury-UKAACP). Anthroposophic Medicine UK the AMA and our wonderful administrator provide support for the members of these organisations (“our members”) and some other subscribes in the form of event listings, job listings, news posts, information, newsletters and event registrations as well as information for the public.

For the purposes of the General Data Protection Regulation (GDPR), we are the “Data Controller.” This notice explains how we collect, use, and protect your personal data when you use our website and member services.

2. The Data We Collect

We collect data through your interactions with our site.

For visitors, we collect anonymised statistics using Google Analytics to improve our website design and content, understand our visitors and analyse our impact. This may include information about your computer and about your visits to and use of this website including your IP address, geographical location, browser type, referral source, length of visit and number of page views. See https://policies.google.com/privacy for more information.

We use cookies to identify you when you visit our website and to enable us to personalise your online experience, including the setting of your cookie preferences. Most modern day interactive websites use cookies to retrieve some user details for each visit. For more information, visit our Cookie Policy. There is information on how to turn off cookies here: https://www.cookiesandyou.com/

For our event registrants, we collect data when you give it to us directly via Zeffy or via this website during event registration:

• Full name, email address, Country & State (if applicable), a contact telephone number (if required for the context), and relevant consents for the context e.g. regarding video recording and/or distribution agreements for our online webinars. Bank details may be taken for payments via Zeffy’s payment processing which is managed by Stripe. Stripe is PCI Service Provider Level 1 certified which is the most stringent level of certification available in the payments industry. This ensures that all transactions are securely processed. Fore more information on Stripe’s payment security, you can consult their documentation here. Zeffy itself does not store or process any credit card information
• Data for event registrants will be stored within our the membership database of this website as well as within the Zeffy platform if you have given consent for us to contact you in the future. We then manage your data as we do for our members. For more information about managing the information which is stored on Zeffy, review Zeffy’s Privacy and Security information.

For our AMA Members, we collect data when you give it to us directly via Zeffy or via this website during membership application or renewal:

• Account Essentials: Name, email address, a contact telephone number and a password for account security and administration.
• Professional Verification: Details of professional registration (e.g., GMC, NMC) and uploaded evidence to verify membership eligibility.
• Directory listing Information (optional): Organisation name, professional roles, workplace location, public contact details, and languages spoken.
• Communication Preferences: Your explicit consent to join specific mailing lists (e.g., Anthroposophic Medicine UK or Medical Section GB).
• We may also collect details of your Country & State (if applicable e.g. for payments), a contact telephone number. Bank details may be taken for payments via Zeffy’s payment processing which is managed by Stripe. Stripe is PCI Service Provider Level 1 certified which is the most stringent level of certification available in the payments industry. This ensures that all transactions are securely processed. Fore more information on Stripe’s payment security, you can consult their documentation here. Zeffy itself does not store or process any credit card information
• Data for AMA members will be stored within our the membership database of this website as well as within the Zeffy platform. For more information about managing the information which is stored on Zeffy, review Zeffy’s Privacy and Security information.

For our other members, we collect data during membership registration when you submit this data to us directly, in order to receive communication such as emails, phone calls, and/or letters from us, the members of this website, and/or the public (for those listed on the public directory):

• • Account Essentials: Name, email address, a contact telephone number and a password for account security and administration.
  • Professional Verification: Details of professional registration (e.g., GMC, NMC) and uploaded evidence to verify membership eligibility.
  • Directory Information: Organisation name, professional roles, workplace location, public contact details, and languages spoken.
  • Communication Preferences: Your explicit consent to join specific mailing lists (e.g., Anthroposophic Medicine UK or Medical Section GB).

For all contacts: The provision of your personal data to us is voluntary. However, without providing us with your personal data, we will be unable to support the relevant digital benefits of your membership of the organisations listed above and will not receive appropriate communications regarding events which are of relevance to those working within Anthroposophic Health, Social Care and Education. You can control the data we hold and the visibility of the data displayed in the Public Directory by logging into your profile to make changes and no one else. The website administrators will only adjust the visibility of your data at your request. On our registration form and profile pages, we use a system of icons to give explicit information on who can see the information you provide.

For members, we may also collect data when you give it to us indirectly or when information may also be shared with us by others including users, event organisers, and organisations which use the website to manage your membership and events.

We may combine information you provide to us with information available from external publicly available sources, for example, to verify your eligibility for professional membership by checking your details on a professional register.

• Details of your profession and workplace

• Your bank details or debit/credit card details where online payment is required. This will not be stored on our website.

• Details of topics/areas of interest to you

• Events which you have attended

• Groups within the website of which you are a member

• Your work address and contact details for listing in the directory

• Responses to surveys you have completed

We may also use agencies and/or suppliers to process data on our behalf. We may also merge or partner with other organisations and in so doing transfer and/or acquire personal data, where you given permission for this to occur. In particular, we work closely with professional membership organisations in the UK (listed above). Data is shared only to the extent that is necessary to achieve our purposes (see Section 11).

1. Personal information is processed on the basis of a person’s consent

2. Personal information is processed on the basis of legal obligations

3. Personal information is processed on the basis of legitimate interests

We require your consent to use your information to send you electronic communications such as newsletters and event information. We will ask you for consent if you have not previously given this.

Applicable law allows personal information to be collected and used if it is reasonably necessary for our legitimate activities (as long as its use is fair, balanced and does not unduly impact individuals’ rights). We will rely on this ground to process your personal data when it is not practical or appropriate to ask for consent. For members of professional associations, some processing of data and sending of electronic communications is necessary to administer and communicate with members and are an integral part of the activities of the professional organisation.

• Internal and external audit for financial or regulatory compliance purposes

• Unsolicited non-commercial messages, including news about educational events, the website or other organisations in the UK

• Analysis, targeting and segmentation to develop and promote our strategy and improve communication efficiency

• Personalisation is used to tailor and enhance your experience of our communications

• Maintenance of suppression files

• Processing for historical, scientific or statistical purpose

• Responding to enquiries

• Delivery of requested products or information

• Communications designed to administer existing services including administration of financial transactions

• Thank you communications and receipts

• Maintaining a membership database and suppression lists

• Processing financial transactions and maintaining financial controls

• Prevention of fraud, misuse of services, or money laundering

• Enforcement of legal claims

• Reporting criminal acts and compliance with law enforcement agencies

2. What data we do not collect

European and UK law recognises certain categories of personal information (“special category data”) as sensitive and therefore requires more protection, including health information, ethnicity and political opinions. We will not collect sensitive personal data about you.

3. How and why will we use your personal data?

Personal data, however, provided to us, will be used for the purposes specified in this Notice or in relevant parts of the website.

We may use your personal information to:

(1) Enable you to use all of the services we offer including registration for events which requires us to pass details of event registrants to event organisers;

(2) Send you information about the website, relevant educational events, organisations of interest to Anthroposophic Health, Social Care and Education and any other information we think will be of interest to you based on your profession, work and interest group subscriptions (if you have consented to receive such emails);

(3) Provide you with the services, products or information you have requested;

(4) Improve your browsing experience by personalising your interaction with our website;

(5) Handle the administration of any donation or other payment you make via credit/debit card, cheque, standing order or BACS transfer;

(6) Collect payments from you and send statements and/or receipts to you;

(7) Handle the administration of your request to share information using the mailing list;

(8) Assess readership and effectiveness of communications;

(9) Deal with enquiries and complaints made by or about you relating to the website or us in general;

(10) Make petition submissions to third parties, where you have signed the petition and the third party is a target of the campaign to which the petition relates; and/or

(11) Audit and/or administer our accounts.

4. Data Processors

From time to time, may change our privacy notice to accommodate new or different features or services offered by the existing data processors or others in order to enhance the functionality of the website or offer a better service to our website members and visitors. Where we consider the change material, we will notify members of the changes by email.

Wild Apricot is the data processor for data stored on the website anthroposophicmedicine.org.uk up until the end of November 2026 by which time we plan to have transferred all relevant data to the new website. For more information on this please visit https://www.wildapricot.com/gdpr. Our Jobs Board is provided by MemberClicks. To advertise on the jobs board or sign up for Job Alerts you must agree to the MemberClicks Privacy Policy, which you can read at https://www.memberclicks.com/privacy. Member’s data will be held by WildApricot and MemberClicks until our contact with them has expired and they have undertaken their data erasure processes.

Mailchimp is currently used for sending some newsletters and/or event announcements to prior website members, contacts and event registrants who opt-in to receive our newsletters but no longer have an active website account. In October 2022, we also started a public mailing list to provide news and public events info to the public and to professionals interested in AMA Events who are not AMA members. Data (email address, first and surname of each subscriber) collected for this purpose solely is kept in Mailchimp. For more information please visit Legal Policies and Privacy Notice. Data will remain with Mailchimp until we have completed the transition to our Siteground website at the end of November 2026.

PayPal was used as a payment processor until February 2026, when we changed to Zeffy. For more information, see Policy Updates. Data on PayPal will be deleted in line with their data retention periods.

In October 2026 data will be copied to the new website and held as described below. Data held on WildApricot and Mailchimp will be erased at the end of 2026 in line with our procedures and the host company’s policies.

The new Siteground website (October 2026) The use of Wild Apricot, MemberClicks and Mailchimp will be replaced by a website hosted by Siteground with data migrating to the new platform in October 2026 2026. At that point, we will advise members and update this privacy notice. The Siteground website uses FluentSMTP to send emails. It harnesses the functionality of Google Workspace Apps (see below) for sending emails, and uses a service called Brevo for handling email delivery failures so that we can ensure that the email address which we hold on file for you is current and that we remain a reputable sender. Read the FluentSMTP privacy policy for more information these services.

The move to the new website will simplify mailing list consents for members. See section 5 (below) for details.

Google /Google Workspace Apps include Gmail, Google Drive and others for managing emails and other administrative tasks. Please find their privacy notices and terms.

• https://workspace.google.com/terms/premier_terms.html
• https://workspace.google.com/terms/service-terms/
• https://cloud.google.com/terms/data-processing-addendum

We may use some of your personal information to analyse our digital performance, for example, to see how our website can be improved to help us achieve the purposes set out in section 11 below, to record how you are using our website or to assess the popularity of information provided to members. Link tracking is enabled for emails we send and website performance is measured using Google Analytics. For Google’s Privacy Policy, see https://policies.google.com/privacy?hl=en-GB. The same privacy policy applies to information sent by email to and from hello@anthroposophicmedicine.org.uk, admin@anthroposophicmedicine.org.uk and medicalsectionuk@gmail.com.

5. Communications, fundraising and marketing

Where you have provided us with your physical address, we may contact you by post; and where you have provided appropriate consent, also by e-mail, with targeted communications to let you know about our events and/or activities that we consider may be of particular interest.

The move to the new website will simplify mailing list consents for members.

• Members and contacts who have not opted out of receiving emails will be subscribed to the Anthroposophic Medicine UK mailing list.
• Contacts transferred from the Medical Section GB mailing list will be marked as having consented to receiving mailings sent to the Medical Section GB mailing list.
• Contacts transferred from the Mistletoe MCN mailing list will be marked as having consented to receiving mailings sent to the Mistletoe MCN mailing list.
• Contacts who exist on multiple lists will be merged, and their contact preferences will be updated according to the their subscription status from the data sources.
• Contacts can update their communication preferences at any time via their online profile.

6. Donations and other payments

All our online financial transactions are handled by Zeffy as detailed above. We recommend that you read the relevant privacy policies prior to affecting any transactions with us. We will provide your personal data to third party processors only to the extent necessary for the purposes of processing payments for transactions you enter into with us.

7. Children’s data

We do not knowingly process data of any person under the age of 16. If we come to discover, or have reason to believe, that you are 15 and under and we are holding your personal information, we will delete that information within a reasonable period and withhold our services accordingly. You can only join the mailing list or apply for membership if you are aged 16 or over.

8. Other disclosures

In addition to the disclosures reasonably necessary for the purposes identified elsewhere in this privacy notice, we will disclose your information to regulatory and/or government bodies and/or law enforcement agencies upon request only when required to do so in order to satisfy legal obligations which are binding on us.

9. Security of and access to your personal data

We endeavour to ensure that there are appropriate and proportionate technical and organisational measures to prevent the loss, destruction, misuse, alteration, unauthorised disclosure or access to your personal information.

Your information is only accessible by a small number of individuals who wish to provide you with relevant information, event organisations and other services of benefit to our membership as described in Section 11.

As a member of this website, during the set-up process, you will set the level for each of your data in the application form to be shared with the public, the members of the website, or just for the admin of this website. You are in control of the above by logging into your profile to make changes and no one else. As the admin, only if we are requested by the owner of the data would we update the preferences on behalf of the person.

We may also use agencies and/or suppliers to process data on our behalf. We may also merge or partner with other organisations and in so doing transfer and/or acquire personal data. In particular, we work closely with professional organisations in the UK. Data is shared only to the extent that is necessary to achieve our purposes (see Section 11).

Otherwise, as set out in this Privacy Notice, we will only ever share your data with your informed consent.

10. Your rights

Where we rely on your consent to use your personal information, you have the right to withdraw that consent at any time. This includes the right to ask us to stop using your personal information for direct marketing purposes or to be unsubscribed from our email list at any time. You also have the following rights:

(1) Right to be informed – you have the right to be told how your personal information will be used. This Policy and other policies and statements used on our website and in our communications are intended to provide you with a clear and transparent description of how your personal information may be used.

(2) Right of access – you can write to us to ask for confirmation of what information we hold on you and to request a copy of that information. Provided we are satisfied that you are entitled to see the information requested and we have successfully confirmed your identity, we have 40 days to comply. As from 25 May 2018, we will have 30 days to comply. Alternatively, you can log in to your account and view your details there.

(3) Right of erasure – as of 25 May 2018, you can ask us for your personal information to be deleted from our records. In many cases, we would propose to suppress further communications with you, rather than delete them.

(4) Right of rectification – if you believe our records of your personal information are inaccurate, you have the right to ask for those records to be updated. Alternatively, you can access your Profile and update your details there.

(5) Right to restrict processing – you have the right to ask for processing of your personal data to be restricted if there is disagreement about its accuracy or legitimate usage. You can contact us (see Section 16) or you can customise email subscriptions from your email settings in your profile (see Help).

(6) Right to data portability – to the extent required by the Data Protection Act 2018 (“UK GDPR”) where we are processing your personal information (i) under your consent, (ii) because such processing is necessary for the performance of a contract to which you are a party or to take steps at your request prior to entering into a contract or (iii) by automated means, you may ask us to provide it to you – or another service provider – in a machine-readable format.

(7) Right to object to the processing of your personal data at any time. This effectively allows individuals to stop or prevent you from processing their personal data. An objection may be in relation to all of the personal data you hold about an individual or only to certain information. It may also only relate to a particular purpose you are processing the data for.

(8) Rights in relation to automated decision making and profiling.

To exercise these rights, please send a description of the personal information in question using the contact page of this website. You can unsubscribe from our email lists and withdraw consent for the processing of your data at any time via your Profile. You can find information and help on changing your settings on our Website Help page. Where we consider that the information with which you have provided us does not enable us to identify the personal information in question, we reserve the right to ask for (i) personal identification and/or (ii) further information.

Please note that some of these rights only apply in limited circumstances. For more information, we suggest that you consult ICO guidance or contact us using the details in Section 16 below.

You are further entitled to make a complaint about us or the way we have processed your data to the Information Commissioner’s Office (“ICO”). For further information on how to exercise this right, please see the guidance from the ICO.

11. Lawful processing

We are required to have one or more lawful grounds to process your personal information. Only three of these are relevant to us:

(1) Consent

(2) Legal obligations

Sometimes we will be obliged to process your personal information due to legal obligations which are binding on us. We will only ever do so when strictly necessary.

(3) Legitimate interests

Achieving our purposes

These include (but are not limited to) promoting education and communication within Anthroposophic Health, Social Care and Education in the United Kingdom and worldwide.

Governance

Communication with members

Operational Management

Administrative purposes

Financial Management and control

When we use your personal information, we will consider if it is fair and balanced to do so and if it is within your reasonable expectations. We will balance your rights and our legitimate interests to ensure that we use your personal information in ways that are not unduly intrusive or unfair in other ways.

12. Data retention

In general, unless still required in connection with the purpose(s) for which it was collected and/or is processed, we remove your personal information from our records six years after the date it was collected. However, if before that date (i) your personal information is no longer required in connection with such purpose(s), (ii) we are no longer lawfully entitled to process it or (iii) you validly exercise your right of erasure, we will remove it from our records at the relevant time.

In the event that you ask us to stop sending you direct marketing/fundraising/other electronic communications, we will keep your name on our internal suppression list to ensure that you are not contacted again.

13. Notice amendments

We keep this Privacy Notice under regular review and reserve the right to update from time to time by posting an updated version on our website, not least because of changes in applicable law. We recommend that you check this Privacy Notice occasionally to ensure you remain happy with it. We may also notify you of changes to our privacy notice by email.

14. Third party websites

We link our website directly to other sites. This Privacy Notice does not cover external websites and we are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policies of any external websites you visit via links on our website.

15. Updating information

You can check the personal data we hold about you, and ask us to update it where necessary, by logging in and managing your Profile or using the contact details below.

16. Contact

We are not required by law to have a “Data Protection Officer”. If you need to contact us, please use the Contact Us page or write to us at:

Anthroposophic Medicine UK Website

C/O Dr Simon van Lieshout, Camphill Wellbeing Trust, Murtle Estate, Bieldside, Aberdeen, AB15 9EP

By accessing this website we assume you accept these terms and conditions in full. Do not continue to use Anthroposophic Medicine UK's website if you do not accept all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: “Client”, “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration or any other means, for the express purpose of meeting the Client’s needs in respect of the provision of the Company’s stated services/products, in accordance with and subject to, prevailing law of. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Licence

Unless otherwise stated, Anthroposophic Medicine UK and/or its licensors own the intellectual property rights for all material on Anthroposophic Medicine UK. All intellectual property rights are reserved. You may view and/or print pages from http://www.anthroposophicmedicine.org.uk for your own personal use subject to restrictions set in these terms and conditions.

You must not:

• Republish material from The Website
• Sell, rent or sub-license material from The Website
• Reproduce, duplicate or copy material from The Website
• Redistribute content from The Website (unless content is specifically made for redistribution).

User Comments and Forum Posts

1. By joining the website as a member you agree to abide by the terms and conditions of use relating to comments and forum posts.
2. Certain parts of this website offer the opportunity for users to post and exchange opinions, information, material and data ('Comments' including 'Forum Posts') in areas of the website. Anthroposophic Medicine UK does not screen, edit, publish or review Comments prior to their appearance on the website and Comments do not reflect the views or opinions of Anthroposophic Medicine UK, its agents or affiliates. Comments reflect the view and opinion of the person who posts such views or opinions. To the extent permitted by applicable laws Anthroposophic Medicine UK shall not be responsible or liable for the Comments or for any loss cost, liability, damages or expenses caused and or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.
3. Anthroposophic Medicine UK reserves the right to monitor all Comments and to remove any Comments which it considers in its absolute discretion to be inappropriate, offensive or otherwise in breach of these Terms and Conditions.
4. You warrant and represent that:
   • You are entitled to post the Comments on our website and have all necessary licences and consents to do so;
   • The Comments do not infringe any intellectual property right, including without limitation copyrights, patent or trademark, or other proprietary rights of any third party;
   • The Comments do not contain any defamatory, libellous, offensive, indecent or otherwise unlawful material or material which is an invasion of privacy
   • The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.
5. You hereby grant to Anthroposophic Medicine UK a licence to edit any of your Comments in any and all forms, formats or media.

Hyperlinking to our Content

Organisations' and individuals' websites may link to our home page, to publications or to other Web site information so long as the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party's site.

Organisations should hyperlink to our Web site as follows:

By use of our full name; or

By use of the uniform resource locator (Web address) being linked to; or

By use of any other description of our Web site or material being linked to that makes sense within the context and format of content on the linking party's site.

No use of Anthroposophic Medicine UK’s logo or other artwork will be allowed for linking absent a trademark licence agreement.

Iframes

Without prior approval and express written permission, you may not create frames around our Web pages or use other techniques that alter in any way the visual presentation or appearance of our Web site.

Reservation of Rights

We reserve the right at any time and in its sole discretion to request that you remove all links or any particular link to our Web site. You agree to immediately remove all links to our Web site upon such request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuing to link to our Web site, you agree to be bound to and abide by these linking terms and conditions.

Removal of links from our website

If you find any link on our website or any linked website objectionable for any reason, you may contact us about this. We will consider requests to remove links but will have no obligation to do so or to respond directly to you.

Whilst we endeavour to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on the website is kept up to date.

Content Liability

We shall have no responsibility or liability for any content appearing on your Web site. You agree to indemnify and defend us against all claims arising out of or based upon your website. No link(s) may appear on any page on your web site or within any context containing content or materials that may be interpreted as libellous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill). Nothing in this disclaimer will:

1. limit or exclude our or your liability for death or personal injury resulting from negligence;
2. limit or exclude our or your liability for fraud or fraudulent misrepresentation;
3. limit any of our or your liabilities in any way that is not permitted under applicable law; or
4. exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and exclusions of liability set out in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer or in relation to the subject matter of this disclaimer, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty.

To the extent that the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.